About Me

Viviane Alves

Hi, I'm Viviane

I'm an AI Engineer with a strong software engineering background and experience building machine learning and generative AI systems.

My work spans the AI engineering lifecycle — from data processing and model development to backend integration, deployment, observability, and production AI applications.

My experience includes Generative AI, LLMs, RAG, agentic systems, NLP, computer vision, and AI applications across domains such as healthcare and sports intelligence.

I am particularly interested in building reliable AI systems that can solve complex problems in real-world environments, bringing together machine learning, software engineering, and modern AI technologies.

My current focus includes Generative AI, LLMs, RAG, agentic systems, AI backends, and machine learning.

Professional Experience

03/2026 – 08/2026

Senior AI Software Developer

OpenSport / Playwize — Canada

  • Built production-oriented AI agents and reasoning workflows for sports intelligence using LLMs and LangGraph.
  • Designed multi-step agent workflows involving state management, tool selection, reflection, fallback handling, and error recovery.
  • Developed RAG workflows using embeddings and vector search to ground LLM responses in domain-specific information.
  • Integrated multiple LLM providers, including Anthropic, Google Gemini, and OpenAI, within provider-agnostic AI workflows.
  • Implemented streaming AI responses through a Node.js gateway using Server-Sent Events (SSE).
  • Integrated Langfuse for LLM observability, including tracing, prompt analysis, latency, and cost monitoring.
  • Worked with BigQuery Vector Search and cloud-based AI infrastructure.

🔹 Focus: Generative AI · Agentic AI · LLMs · RAG · LangGraph · Vector Search · AI Observability · GCP

09/2025 – 10/2025

AI Engineer — Independent Contractor

Lisnen — Toronto, Canada

  • Developed audio classification models using CNN architectures and pretrained audio representations, including YAMNet and PANNs.
  • Built audio preprocessing and augmentation pipelines using Librosa and Audiomentations.
  • Compared multiple model architectures and evaluated accuracy, generalization, and deployment constraints.
  • Investigated TensorFlow Lite compatibility and optimized the inference approach for resource-constrained environments.

🔹 Focus: Audio AI · Deep Learning · TensorFlow · Keras · Model Evaluation · Edge Inference

01/2025 – 02/2025

AI Engineer — NLP Project

Angelina — Contract Project

  • Developed a multi-class text classification pipeline using BERT to analyze large volumes of noisy and unstructured user feedback
  • Experimented with both BERT and RoBERTa during model evaluation, with BERT selected for the final solution.
  • Fine-tuned the Transformer model to capture semantic information from user feedback, addressing slang, spelling errors, noisy text, and significant class imbalance.
  • Addressed common NLP challenges including slang, spelling errors, noisy text, and significant class imbalance in user feedback.
  • Applied NLP techniques including Named Entity Recognition (NER) to identify products and services associated with negative feedback.
  • Built data preparation and model training workflows using Python, Pandas, NumPy, PyTorch, and Hugging Face Transformers.
  • Developed a production-ready inference pipeline with FastAPI, exposing REST endpoints for text classification and confidence scores.
  • Containerized the inference service with Docker for deployment in the client's environment.

🔹 Focus: NLP · Transformers · Text Classification · Sentiment Analysis · Embeddings · NER · PyTorch · Hugging Face · FastAPI · Docker

05/2025 – 07/2025

Machine Learning Engineer Intern

BrainInnov — Montréal, Canada

  • Developed 3D deep learning models for lung nodule classification using PyTorch and MONAI.
  • Built preprocessing pipelines for 3D CT volumes using SimpleITK and MONAI.
  • Experimented with ResNet, DenseNet, and attention-based architectures.
  • Applied Grad-CAM to improve model interpretability and visual analysis of predictions.
  • Evaluated models using accuracy, AUC, F1, precision, and recall.

🔹 Result: Achieved 87.5% accuracy and 0.91 AUC in the evaluated lung nodule classification model.

03/2022 – 07/2023

Python Developer / Data Engineer

Globant

  • Developed Python-based data processing and ETL workflows for enterprise projects.
  • Processed large Excel datasets using Pandas and built pipelines for data transformation and validation.
  • Worked with AWS Glue, Athena, and S3 for cloud-based data processing and analytics.
  • Contributed to data workflows supporting analytics and machine learning use cases.

🔹 Focus: Python · Pandas · AWS · Glue · Athena · S3 · Data Engineering

12/2021 – 03/2022

Full Stack Developer

Radix

  • Developed backend and web applications using Python, Flask, JavaScript, and jQuery.
  • Built data transformation workflows using PySpark and Databricks.

🔹 Focus: Python · Flask · PySpark · Databricks · Web Development

12/2020 – 12/2021

AI Backend Developer

Portal Telemedicina

  • Integrated AI diagnostic outputs into clinical systems using Python, Django, Docker, and Kubernetes.
  • Developed REST APIs for AI-generated medical imaging outputs and heatmaps.
  • Built backend services supporting AI-assisted telemedicine workflows.
  • Worked with GCP services including BigQuery, Data Fusion, Cloud Storage, and Looker.

🔹 Focus: Healthcare AI · Python · Django · REST APIs · Docker · Kubernetes · GCP

07/2013 – 02/2020

Full Stack Developer

Softplan

  • Developed and maintained enterprise web applications using Python, Django, JavaScript, and PostgreSQL.
  • Worked across the software development lifecycle, from requirements and implementation to deployment and maintenance.
  • Built backend services and business workflows for legal technology applications.

🔹 Focus: Python · Django · PostgreSQL · JavaScript · Full Stack Development

Education

09/2023 – 07/2025

AEC — Artificial Intelligence and Machine Learning

Collège LaSalle Montréal

01/2011 – 12/2011

Postgraduate Studies in IT Governance

Faculdades Integradas Promove de Brasília

07/2007 – 12/2010

Technical Degree in Data Processing

Instituto de Ciências Exatas

Highlights

Languages

🇧🇷 Portuguese — Native | 🇺🇸 English — Fluent | 🇫🇷 French — Professional Working Proficiency